Once logged in, you can view and upload Users to your account by selecting Users within the drop down next to your initials in the lower left corner.

Within the Users page, you can see who has access to your account, what visibility permission they have (Admin or Collaborator), and when they last accessed the account.

Under status, you will see if the user has active access to your account, or if they have been blocked.

Under Role, you will see what permissions they have regarding visibility into your account’s activity. A user with Admin level access will have visibility into all activities and functions within the account. A user with Collaborator access will have access only to the jobs to which they are assigned within the settings of the individual job experiences. If you add a user as a Collaborator, be sure to let your Hoops Account Manager know so that they can add them to the appropriate job experience for visibility.

Under Added, you can see when the user was uploaded to the account and under Last Access, you can see the date they last logged into the account.

To edit a user’s record, click the gear wheel located to the right of their name.

Within the user record, you can edit their name, email address, mobile phone number, and permissions. Please also let your Hoops Account Manager know of any changes, in case they need to be reflected elsewhere in the job experience(s) as well.

To upload a user to the account, click the green Add User button located in the upper right corner.

The form will appear for you to input the user’s email address, name, and the access you would like to grant them. You can also check the box to notify them when they have been added to the account. Once the information has been entered, click the green Add User button at the bottom of the form. The user will then appear listed within the Users page.

Lastly, to search for a specific user, you can use the filter located above the users. This will allow you to search either by name, email or role.